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airSlate WorkFlow

airSlate WorkFlow

Overview

What is airSlate WorkFlow?

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is airSlate WorkFlow?

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://airslate.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is airSlate WorkFlow?

airSlate is a no-code business automation platform that combines e-signing, no-code robotic process automation, contract negotiation, document generation and web forms into a single business automation platform. WIth it, users can configure and automate a business process and integrate it into multiple systems of record without writing a single line of code.

airSlate WorkFlow Features

  • Supported: web form builder
  • Supported: configurable workflow routing
  • Supported: workflow analytics
  • Supported: legally binding e-signing
  • Supported: proprietary library of bots
  • Supported: no-code integration with other software

airSlate WorkFlow Videos

Workflow automation: Introduction
airSlate - Microsoft Dynamics 365 integration
Workflow automation for Salesforce

airSlate WorkFlow Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

Conga Composer, Nintex Process Platform, and Formstack Forms are common alternatives for airSlate WorkFlow.

Reviewers rate Configurability highest, with a score of 7.5.

The most common users of airSlate WorkFlow are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Danielle Sullivan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have participant Waivers and Agreements for our events that have to be signed. We will receive 100,000+ so also need to make portions of those forms easily accessible to staff to confirm every attendee has a signed form upon arrival. We use Google Integration to have portions of the form export to a google sheet which updates in real time (other platforms require you to perform a manual download). Using various formulas in google sheets, we're able to distribute the data to the correct staff member(s) so they aren't having to sort through every single row of data. It's a pretty savvy platform. A few things on my wishlist like being able to have conditional forms or by auto filling specific data by using an order number added to the web address.
  • real time exporting to a Google Sheet
  • superior customer service
  • Savvy engineers constantly solving and improving
  • ease of Customization for a non IT person
  • Sometimes bots fail (automation breaks) and unsure of the cause, wish there was a way to re-run the bot manually.
  • Export fields for an individual slate. Currently you have to select a date range and it will export all that are completed within that time frame.
  • Bulk Download all slates for a flow.
  • We have a lot of families (multiple kids) would love to see an easy way for fields to "save" and fill out a 2nd or 3rd form.
While there's some things I'd love to see and maybe they will one day, I think this platform is an EXCELLENT choice for someone looking to automate forms. I love not having to manually update a spreadsheet daily, this is more of a set up and forget process although there are times that the automation fails and has to be done manually.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We installed airSlate a few months ago for the main use case of automatically sending documents to our volunteers, receiving them back, and having (some of) the data flow automatically into Salesforce. But we've already found a couple of other use cases: sending invoices to "customers" and using the permanent link feature to allow some of our stakeholders to send us certain information whenever they need to update it.
  • Support: Prompt response and excellent follow-through.
  • (Mostly) intuitive setup: Once you get the hang of it, building flows is pretty straightforward.
  • Flexible: Ideas for new use cases keep coming up.
  • Field mapping to Salesforce is precise but a bit fidgety. Would be nice to be able to do it on the form builder instead of in a separate bot.
  • Fillable fields in PDFs are ugly. It would be nice if font size/spacing/alignment actually matched the document.
We have a group of users that send out a series of forms to potential volunteers. We were able to configure flow templates in airSlate that would send/not send a select group of documents based on data received from Salesforce. Once the documents are complete, some of the data flows back into Salesforce while the documents themselves are stored in Google Drive. From the users' standpoint, this has been seamless and wonderful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used airSlate to automate much of our documentation that require multiple people to sign off on. We also utilize it to store information from documents in secure excel files. The scope right now is limited to current employees and some vendors we utilize. In the future we are hoping to add customer integration.
  • Storing fields in excel documents
  • User-friendly flow designs
  • Lots of useful bots for automating further
  • The emails that generate from flows are sometimes very slow to process
  • If a flow fails at a certain step, sometimes we do not get alerted by airSlate
  • Adding a bot that can only pull and allow certain values from a dictionary to populate a certain field in a flow
It is very well-suited for intra-office communication and automation of processes such as sign-off and document storage. It is not very well suited, at the moment, for customer interfacing. In order for this to be accomplished for us we would need some more specific integrations such as being alerted right away if something fails so we can reach out to our customers, as well as being more specific in how we can limit field answers (ie only values from a certain dictionary).
March 22, 2023

airSlate Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used for Contract signing and we are looking to use for other purposes also. We are pulling data from database, filling up our contracts and once completed storing all signed copy in our sharepoint. Plus, it also integrated with our CRM. All these have simplified our process and we are looking to use Airslate for other business process.
  • Integration
  • Flow
  • Automation
  • Reporting
It's well suited for sending pdf and creating automation with database, CRM. Sending pdf document to customer and tracking their signed copy is tedious. It's a lot of step. With airslate, we have been able to improve this process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
airSlate was an amazing piece of technology for our firm. We were looking for an automated way to create PDF reports and pull information out of Salesforce. airSlate answered all of those needs for us. We were able to find other uses for airSlate when we were looking for a new way to create web forms. We can now easily create webforms and have the information upload directly into Salesforce.
  • Sync up with Salesforce to pull information out and put information back in
  • Create PDF reports
  • Create beautiful webforms that syncs with our data
  • More bots with integrations
  • Deeper Salesforce integrations
  • More webform tools and options
airSlate has been a great end-to-end tool for us. We use it to collect customer intake data. They can include personal information and upload documents to us. We then use it monthly to deliver financial reports back to clients. It syncs with our CRM (Salesforce) and automatically loads client information into the webform/reports and delivers them as necessary.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use airSlate to streamline administrative processes to keep overhead costs low. We aim to keep compensation as high as we can so we automate a lot of tasks and embed forms on our website for employees and clients to access to avoid losing productivity by sending a lot of emails and otherwise pushing out documents manually. We use airSlate in nearly all areas of the practice.
  • Responsiveness to support requests
  • Completed forms integrate into the pre-existing pdf nicely
  • Easy to populate date into google sheets and to store via google drive
  • I really would like to have a more searchable database of help topics- searching the forum right now isn't helpful and I end up going to google to find airSlate help topics. I would really prefer to find support on my own rather than reach out to the support team but it doesn't seem that the articles are indexed in a way that they will show up in search results through the airSlate site.
  • More options for conditional formatting
  • More options to customize the appearance of forms
It seems best for documents, forms and processes that are "static" and used long term over and over. It is less user friendly when there's just one doc to get completed and signed (there's no speedy option to easily set up a one-time document to sign and push out to a recipient without going through several steps). It is possible, though, which I appreciate and for our purposes it works well enough to get a random single document signed without beig terribly cumbersome- it's just cumbersome enough that I'd rather not deal with it when we have those one-off forms. It would be amazing if there were an express lane option for this situation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The airSlate platform provides a simple interface which enabled us to automate complex documentation processes in the Service Department. We currently use airSlate for filling out data sheets during instrument installations and preventive maintenance. By integrating airSlate and Salesforce, we are able to automatically include our completed datasheets in the Salesforce Case eliminating the need for extra manual steps by Field Service Engineers. This integration has the added benefit of prepopulating some of the form fields on the datasheets with Salesforce data specific to the customer account. Service Administrators can send datasheets to Service Engineers with the click of a button from within Salesforce.
  • The airSlate interface is very easy to use. Creating new forms or updating existing ones is way less challenging than other similar platforms.
  • airSlate integration with other platforms is straightforward and doesn't require special unique code.
  • The look and feel of the user interface is clean and inviting.
  • Although airSlate is constantly making improvements, I'd like to see additional features allowing a content creator to save formatting profiles.
  • Improved platform home page customizations would be helpful but not necessary.
  • The ability to set a password expiration time is needed but it's very possible this is addressed when using SSO.
airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials.

airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using airSlate as an end-to-end document handling solution. Early this year I tested several similar solutions to solve the problem of collecting a request form with multiple layers of feedback and approval required. airSlate was the best of the three I tested. Now data is collected for analysis and the completed form returns to the applicant.
  • Customer service is fast and skilled.
  • Product is easy for non-programmers to use straight from templates.
  • Cost is reasonable when compared to other comparable products.
  • Interface is clean.
  • Terminology within airSlate needs some interpretation.
  • Would like to see a wider assortment of widgets for use on forms and expanded HTML support.
  • They are a startup seeking funding which also means there are many requests, like this one, for customer feedback. I bought the product, that's the feedback.
We needed a product that had more power than Google Forms. This product is well suited to those looking for a deeper tool kit than the one that comes with Google Forms. Feeding the form back to the user and collecting user data in a central sheet were crucial for our needs. Any company with similar needs would find this a worthwhile product to explore. The integrations with Google Workspace, like Sheets, Mail and Calendar, were pivotal for us as well. There may be situations that demand higher security/authorisation that available here, but for our high school this tool works well.
February 12, 2021

A solution like no other!

Brian Del Terzo Credilife® | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using airSlate as a workflow management and new-business-onboarding solution.
  • Scripting and content disclosures for customer service during implementation
  • Unlimited customization to suit any organization's needs
  • Integration with electronic signature capabilities suitable for any new client enrollment process
  • The mobile signing process needs improvement for more involved agreements with multiple signature locations
  • Dumbing down the html rules for those who would like to include rich text
  • Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects
Onboarding a new client is the most important, the most expensive, and the most time consuming aspect of preparing a client for success.

Understanding that it is essential, a client is set up properly. From creating new contacts to billing, product preparation, and delivery, airSlate provides a solution that significantly reduces the likelihood of human error.
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